Privacy Policy

We may use personal information for the following purposes:

• to operate, maintain, and improve our Services;
• to create and manage customer accounts;
• to process purchases, quotes, payments, shipping, delivery, returns, replacements, and customer service;
• to produce and fulfill custom wallpaper, murals, samples, and related products based on user-provided dimensions and selections;
• to personalize your shopping experience, including saved preferences, wishlists, and product recommendations;
• to communicate with you about orders, accounts, requests, support tickets, design inquiries, and program applications;
• to send marketing emails, SMS messages, and promotional communications, where permitted by law;
• to analyze website usage, performance, and campaign effectiveness;
• to detect, prevent, and investigate fraud, abuse, chargebacks, security incidents, and other harmful or unlawful activity;
• to comply with legal obligations and enforce our policies, terms, and agreements;
• to evaluate and administer trade, designer, affiliate, or rewards-related applications and benefits. 

We and our third-party partners may use cookies and similar technologies to:

• keep the website functioning properly;
• remember your preferences and cart activity;
• understand traffic and user behavior;
• measure campaign performance;
• personalize content and advertising;
• help detect fraud and security risks.

These technologies may include first-party cookies and third-party tools such as analytics services, ad platforms, remarketing tools, conversion tracking tools, and email marketing integrations.

You can control certain cookie settings through your browser settings and, where available, through our cookie preference tools. Blocking some cookies may affect site functionality.

We may also use advertising and analytics partners that collect information over time and across different websites or services for targeted advertising and measurement purposes. Where required by law, we will provide opt-out choices.

We may disclose personal information to the following categories of recipients:

• Service providers that help us operate the business, including hosting, ecommerce infrastructure, payment processing, shipping, order management, analytics, marketing, fraud prevention, customer support, file storage, and email/SMS delivery.
• Vendors and contractors who perform services on our behalf and are subject to contractual restrictions.
• Professional advisors, such as lawyers, accountants, auditors, insurers, and consultants.
• Advertising, analytics, and marketing partners, subject to applicable law.
• Business and program partners, such as trade, designer, referral, or affiliate-related partners where relevant to a program you join.
• Authorities or other parties when required to comply with law, legal process, or to protect rights, property, and safety.
• Corporate transaction parties in connection with a merger, acquisition, financing, restructuring, asset sale, or similar business transaction.

We may also disclose aggregated or de-identified information that does not reasonably identify you.

Payments made through our Services may be processed by third-party payment processors. We do not store your full payment card number on our own servers unless explicitly stated in a secure and compliant environment. Payment processors may collect and process payment information in accordance with their own privacy notices and security practices.

Because many of our products are custom-made or produced based on your wall dimensions, selections, files, and other inputs, we may collect and store project-specific information necessary to process your order and provide customer support.

This may include:

• room dimensions;
• product configuration choices;
• selected materials and finishes;
• mockup preferences;
• uploaded artwork, images, or design references;
• communications related to approvals, revisions, or customization.

Please do not upload sensitive personal information unless it is necessary for your request.

If you submit reviews, testimonials, photos, or other content, we may display that content publicly, along with limited information such as your first name, city, region, or other information you choose to provide, in accordance with our review process.

If you do not want certain information displayed publicly, please do not include it in your submission.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• fulfill orders and maintain business records;
• resolve disputes;
• enforce agreements;
• comply with tax, accounting, legal, and regulatory obligations;
• detect and prevent fraud and abuse.

Retention periods vary depending on the type of information and the reason we collected it.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review and delete it where appropriate.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

If you access our Services from outside the country where our servers or service providers are located, your information may be transferred to, stored in, and processed in other jurisdictions, which may have data protection laws different from those in your place of residence.

You may have the following choices:

Residents of certain U.S. states may have rights under applicable privacy laws, subject to exceptions and verification. These rights may include:

• the right to know whether we process your personal information;
• the right to access personal information we have collected about you;
• the right to correct inaccurate personal information;
• the right to request deletion of personal information;
• the right to opt out of the sale or sharing of personal information or targeted advertising;
• the right to limit the use of sensitive personal information, where applicable;
• the right not to be discriminated against for exercising your privacy rights.

To exercise applicable privacy rights, please contact us at:

Email: [privacy@fabbhome.com]
Web form: [insert privacy request URL]
Mailing address: [insert company address]

We may need to verify your identity before processing certain requests. You may also designate an authorized agent where permitted by law.

If applicable law recognizes browser-based opt-out signals, such as the Global Privacy Control, we will process those signals where legally required.

We may disclose certain identifiers, device data, online activity data, and similar information to advertising, analytics, and marketing partners in ways that may be considered “sale,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.

We do not knowingly sell or share the personal information of minors where prohibited by law.

You may opt out of these activities through our privacy choices tools, where required by law.

We may collect limited categories of sensitive personal information when necessary to provide the Services, such as account credentials, payment-related information, or precise project-related details you provide to us.

We use sensitive personal information only as reasonably necessary to provide requested Services, process transactions, maintain security, prevent fraud, comply with law, or for other permitted purposes.

Our Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices.

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date above and take any additional steps required by applicable law.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

FabbHome
[Legal Company Name]
[Mailing Address]
[privacy@fabbhome.com]
[Support Email]
[Phone Number, if applicable]